Training
We help with the how so you can focus on the why.
Privacy Matters: Building Stronger, More Resilient Organizations in a Digital World
Privacy is one of those things we all mean to take seriously, but in the rush of real work, it’s easy for small moments to slip by — a file shared a little too broadly, a new tool added without much discussion, or a quick decision made just to keep things moving. Those moments seem small, but they add up. Whether you’re a small organization or a non‑profit, you’re handling people’s stories, identities, and vulnerabilities every single day — and that comes with a responsibility to protect them with care.
As technology keeps evolving and expectations rise from clients, communities, funders, and partners, paying attention to privacy isn’t just about avoiding mistakes. It’s about building resilience. When teams understand the data they handle and weave good habits into everyday work, trust grows stronger, decisions become clearer, and organizations stay steadier, even as everything around them keeps shifting.
That’s why I’m proud to partner with newpact to make privacy feel practical, approachable, and doable for small teams and mission‑driven organizations.
If you’re looking for a place to start, Navigating Privacy Risk for Nonprofit Leaders is a great foundational course — and if your organization needs something a little more tailored, there’s room to shape the learning to fit your goals.
In the workshop provided to our members, Heather took a complex topic and made it accessible and more importantly, applicable to participants. She communicates privacy principles and the risks of not having protections in place in a way that encourages leaders to take action, without judgement, and by providing a realistic perspective on what is possible in a small organization. Heather's passion for privacy is evident in her delivery and participants leave the session feeling empowered to take steps towards improving their own practices.
Christine Trauttsmandorff, Executive Director, Volunteer Ottawa
The Ottawa Food Bank connected with Firefly Strategic Consulting to deliver workshops to our network of member agencies on promising privacy practices. Heather adapted the material to our context and provided applicable actions for not-for-profit organizations who offer food programming. She was very knowledgeable: this was clear in how she distilled this complex topic into easily accessible information! The additional resources were likewise helpful in mapping out next steps. The feedback from our network was very positive. Our member agencies are now even better equipped to strengthen their privacy practices, ensuring all residents who access food programs can continue to feel safe knowing their personal information will be safeguarded.
Grey Bertrand, Coordinator, Community Development, Ottawa Food Bank